Rezeki777 Privacy Policy – Malaysian User Data Protection

1Personal Information We Collect

Rezeki777 collects your personal information through several channels when you interact with our platform. We only collect information that is strictly necessary to provide a quality, secure service that meets regulatory requirements.

Information you provide directly:

• Full name as it appears on your official identification document
• Identity Card number (MyKad) or passport number
• Date of birth for age verification
• Active email address and mobile phone number
• Bank account or e-wallet details for deposit and withdrawal transactions
• Current residential address
• KYC supporting documents (copy of MyKad, bank statement, or utility bill) when requested

Information collected automatically:

• Your IP address and network connection information
• Device type, operating system, and web browser version used
• Session data such as login times, session duration, and in-platform navigation history
• Financial transaction records including deposits, withdrawals, and game history
• Usage data for platform features such as game preferences and account settings

2How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. We do not use your data for anything unrelated to delivering rezeki777's services. Below is a detailed breakdown of how we use your information:

• Registration and Account Management: Your identity and contact information is used to securely create, verify, and manage your rezeki777 account.
• Financial Transaction Processing: Your financial data is required to process deposits via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost, as well as withdrawals to your bank account or e-wallet.
• Identity Verification (KYC): We use your identity information to comply with KYC and anti-money laundering requirements as prescribed by applicable regulations.
• Security and Fraud Prevention: Technical and behavioural data is used to detect suspicious activity, prevent unauthorised access, and protect your account.
• Personalise Your Experience: We analyse your usage patterns to recommend relevant games and tailor the platform display to your preferences.
• Service Communications: We use your contact information to send important notifications such as transaction confirmations, account updates, exclusive offers, and the latest promotional information.
• Legal Compliance: In certain situations, we may be required by law to use or disclose your information to the relevant authorities.

3Information Sharing & Disclosure

Rezeki777 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we need to share your information with others for legitimate operational purposes:

• Payment Service Providers: Required transaction information is shared with approved payment providers such as FPX, DuitNow, and registered e-wallet providers, solely for the purpose of processing your financial transactions.
• Game Providers: Required session information is shared with registered game providers to ensure a seamless gaming experience and accurate processing of wins.
• Technical Service Providers: Companies that assist us in operating the platform, such as cloud services and cybersecurity solutions, may have limited access to certain data strictly within the scope of their work.
• Legal Requirements: We may disclose information to government authorities, courts, or regulatory bodies when lawfully required to do so under Malaysian law.
• Rights & Security Protection: Information may be disclosed where necessary to prevent fraud, protect user safety, or defend rezeki777's legal rights.

All third parties working with rezeki777 are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in those agreements. They are not allowed to process your data for their own interests.

4Data Security Measures

The security of your data is rezeki777's top priority. We implement multiple layers of technical and organisational security to protect your personal information from unauthorised access, alteration, disclosure, or accidental destruction.

• 256-bit SSL Encryption: All communications between your device and our servers are secured with industry-standard SSL/TLS encryption, ensuring that transmitted data cannot be intercepted by third parties.
• Two-Factor Authentication (2FA): rezeki777 supports two-factor authentication for login and withdrawals, adding an extra layer of security to your account.
• 24/7 Monitoring: Our systems are continuously monitored by our cybersecurity team to detect and respond to any threats promptly.
• Internal Access Controls: Only authorized personnel who require access to specific data to perform their duties are permitted to access it — the "least privilege" principle is strictly observed.
• Regular Data Backups: Your data is regularly backed up to secure data centres to ensure service continuity even in the event of unforeseen incidents.
• Security Testing: We conduct regular penetration testing and security audits by independent parties to ensure our systems remain up to date and secure.

5Cookies and Tracking Technologies

Rezeki777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on return visits and tailor your experience according to your saved preferences.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are necessary for the platform to function properly.
• Performance Cookies: Collects information about how you use our platform — pages visited, links clicked, and any errors encountered — to help us improve platform performance and usability.
• Functional Cookies: Allows the platform to remember your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Used to understand aggregated and anonymised usage patterns for the purpose of improving our products and services.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality or your experience on the Rezeki777 platform. For the best experience, we recommend allowing cookies for the rezeki777.fun domain.

6Your Rights Regarding Personal Data

As a rezeki777 user, you have certain rights regarding your personal data, which we fully respect. These rights can be exercised by contacting our support team via live chat or the email address available within the platform.

7Data Retention and Deletion

Rezeki777 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

When the retention period expires or you request data deletion (subject to certain conditions), we will securely delete or anonymise your data in accordance with our approved data deletion procedures. Data that has been anonymised and can no longer be linked to you may be retained for long-term analytics purposes.

8Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the rezeki777 data protection team is here to help. We take all privacy-related enquiries seriously and are committed to providing clear, timely responses.

For any matters relating to this Privacy Policy, you may contact us via:

• Live Chat: Available 24 hours a day, 7 days a week directly within the rezeki777 platform — the fastest way to get an immediate response.
• Support Email: [email protected] — for more detailed enquiries or those requiring document attachments.
• FAQ Page: Visit FAQ page us for answers to common questions about privacy and data security.

We will acknowledge receipt of your enquiry within 2 business days and aim to resolve all privacy-related issues within 14 to 30 days, depending on the complexity of the case.